Dental Treatment and COVID-19

​Dear Patients,

On 25th March 2020 Sara Hurley (Chief Dental Officer England) and Matt Neligan (Director of Primary Care and System transformation) released their latest statement on the rapidly developing COVID-19 pandemic.

We would like to update you on how this will affect our service provision at Dentalcare Group. The guidance is clear that all routine, non-urgent dental care, including orthodontic treatments must be deferred until advised otherwise. We are still here to support you and your dental needs through this unprecedented time.

We want to take this opportunity to reassure all our patients that we take the spread of the COVID-19 in the UK very seriously. The health and safety of our patients, staff and visitors to our dental practice is our main priority.

Here at Dentalcare Group we will be providing all our patients with a remote service during normal working hours. Our dentists will perform telephone triaging for: advice; analgesia; and antimicrobials (if appropriate) . We will not be able to see you at the practice.

If it is not possible to manage your symptoms remotely, you will have to be referred to a Local Urgent Dental Care Centre. Details of these are currently being established in our area and we will update you as soon as we have further information.

We will use our best professional judgement in the triaging process and work collaboratively with our Local Urgent Care system, possibly volunteering our expertise where necessary to help meet the demands imposed on this new emergency service.

Please click below for our regular updates:

You can also check the following websites for further advice:

We would like to thank you for your support and cooperation in the interest of our patient’s health and safety. We will closely monitor this situation and will update all patients accordingly.

Stay safe.
Kind Regards,
Dentalcare Group Team

Meet the Team

at West Swindon Orthodontics

West Swindon Orthodontics Team

Your dental team is made up of highly qualified, experienced, friendly professionals that care about you and your dental health. Here is some more information about the team:

Arash Naseri, MFDS

Arash Naseri, MFDS

Orthodontist - GDC No 100202.

Arash’s thesis for his dental doctorate focused on research in orthodontics, followed by considerable experience and three years post graduate study.

A respected specialist and member of the British Orthodontic Society, Arash supports patients with the most complex orthodontic needs. He is equally at home providing exceptional aesthetic results and is a leading Invisalign practitioner.

Claire Gillespie

Claire Gillespie

Orthodontic Operations Manager - GDC No 110921.

Claire trained as a Dental Nurse in 1986 for an Orthodontic Practice in Berkshire , during her 33 years with this company, as it grew into a successful Orthodontic group across the Home Counties, she progressed to Head Nurse/Receptionist, Practice manager, Group Practice Manager and then Operations Manager.

Claire joined Dentalcare as their Orthodontic Operations Manager in March 2019, overseeing their new Orthodontic Departments. In her spare time she is a keen horse rider and enjoys walking the dog.

Rachel Marfell

Rachel Marfell

Orthodontic Therapist - GDC 139340.

Rachel has been working within the Dental industry for 16 years. Starting out as a Dental Nurse, she then went on to specialise in Orthodontics. During those 10 years as a nurse she gained valuable experience and knowledge in Orthodontics. 7 years ago in 2012 Rachel achieved her Orthodontic Therapy Diploma at The Royal College of Surgeons Of England. She also works closely with Dental Nurses as a Dental Nurse Tutor, helping them achieve their qualifications and goals in further education. Rachel continues to further her studies.

Rachel’s hobbies include shopping, going on holidays and has two wonderful fur babies called Jerry and Lola.

Sophie Penny

Sophie Penny

Orthodontic Support Manager - GDC Number 244400.

Sophie has been a Dental Nurse since 2011, spending 6 years in a specialised Orthodontic practice.

During her time as a Dental Nurse she  has gained extra qualifications. The best part of her job is seeing a patients new found confidence after their braces have been removed. She enjoys walking her French Bulldog, Jäger and travelling with her friends in camper-vans, with her partner. She regularly travels to Devon where they have a house together. 

Maya Thapa

Maya Thapa

Dental/Orthodontic Nurse - GDC 263887.

Maya is always happy to meet new people. She enjoys being an orthodontic nurse and seeing the results.

Aleksandra Minkovski

Aleksandra Minkovski

Orthodontic Practice Coordinator

Alex holds a degree on interdisciplinary studies in public administration and has experience in providing high quality customer service.

The combination is perfect for her role, efficient support delivered in a way which is helpful to patients. Alex understands how important accurate information is to them, along with ensuring her colleagues are equally informed on their needs.

Our values at West Swindon Orthodontics





Our Vision is based on the 4Ps at West Swindon Orthodontics

Why Choose West Swindon Orthodontics

  • 0% finance available
  • Flexibility; early morning, late afternoon and on Saturday appointments, so you never have to take time off work
  • A highly experienced and qualified team of professionals
  • Wide range of dental services to help patients achieve beautiful and healthy teeth
  • Options for nervous patients
  • Working towards digital dentistry – so no more impressions
  • Family friendly